1Contact – T.SEC

Customer Service Helpdesk
Phone No: +033 4005 3131
Alternative Phone No: +033 2248 1155
E-mail us at: portfoliomanagement@tseconline.com
broking@tseconline.com
Timings:
Monday to Friday – 9.00 a.m. to 7.00 p.m.
Saturday – 9.00 a.m. to 6.00 p.m.

Mail us your letters at
Thirani Securities Pvt.Ltd.
4th Floor, Todi Chambers ,
2, Lal Bazaar Street,
Kolkata-700001. India.

GET IN TOUCH

Step by step procedures for opening an account

Escalation Matrix:

Details of	Contact Person	Address	Contact No.	Email Id
Customer care	Shiladitya Haldar	Todi Chambers, 4th Floor, 2 Lal Bazar Street, Kolkata 700001.	9836426906	helpdesk@tseconline.com
Head of Customer care	Barun Halder	Todi Chambers, 4th Floor, 2 Lal Bazar Street, Kolkata 700001.	9831743548	barun.halder@tseconline.com
Compliance Officer	Sanjib Kumar Das	Todi Chambers, 4th Floor, 2 Lal Bazar Street, Kolkata 700001.	9830886123	admin@tseconline.com
CEO	Sanjib Kumar Das	Todi Chambers, 4th Floor, 2 Lal Bazar Street, Kolkata 700001.	9830886123	admin@tseconline.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://investorhelpline.nseindia.com/NICEPLUS/ .

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Names and contact details of all Key Managerial Personnel including the Compliance Officer:-
Sr. No	Name of the Individual	Designation	Mobile Number	Email Id
1	Sidharth Thirani	Director	9831002500	sthirani@tseconline.com
2	Sanjib Kumar Das	Compliance Officer	9830886123	admin@tseconline.com

Attention Investors

Check your securities /MF/bonds in the consolidated account statement issues by NDSL/CDSL every month —– Issued in the interest of Investors

Prevent unauthorised transactions in your account –> Update your mobile numbers/email IDs with us. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day. ……… Issued in the interest of Investors”

Margin obligation from clients only by way of margin pledge/ repledge in “clients securities margin pledge account”. Funds lying in the “clients securities margin pledge account’ are not repleged with any other bank or NBFC

SEBI Complaint Redress System (SCORES) website — https://scores.gov.in/scores/Welcome.html

No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor’s account.

KYC is one time exercise while dealing in securities markets – once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

Thirani Securtities Pvt Ltd
Todi Chambers | 4th Floor | 2 Lal Bazar Street , Kolkata : 700 001
Tel : +91 33 4005 3131 +91 33 22481155 | Fax: +91 33 22483724 | Customer Grievances Email: helpdesk@tseconline.com
SEBI REGISTRATION: INZ000185936

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